{"id":193,"date":"2026-10-15T15:43:22","date_gmt":"2026-10-15T08:43:22","guid":{"rendered":"https:\/\/demo.marketingseotop.com\/da-lieu-ngoc-lan\/chinh-sach-doi-tra\/"},"modified":"2026-09-18T15:43:22","modified_gmt":"2026-09-18T08:43:22","slug":"chinh-sach-doi-tra","status":"publish","type":"page","link":"https:\/\/demo.marketingseotop.com\/da-lieu-ngoc-lan\/chinh-sach-doi-tra\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3"},"content":{"rendered":"<h2>1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3<\/h2>\n<ul>\n<li>Trong v\u00f2ng <strong>7 ng\u00e0y<\/strong> k\u1ec3 t\u1eeb khi nh\u1eadn h\u00e0ng.<\/li>\n<li>S\u1ea3n ph\u1ea9m c\u00f2n nguy\u00ean tem, ni\u00eam phong, ch\u01b0a qua s\u1eed d\u1ee5ng (tr\u1eeb tr\u01b0\u1eddng h\u1ee3p l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t).<\/li>\n<li>C\u00f3 h\u00f3a \u0111\u01a1n ho\u1eb7c m\u00e3 \u0111\u01a1n h\u00e0ng.<\/li>\n<\/ul>\n<h2>2. Tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 mi\u1ec5n ph\u00ed<\/h2>\n<ul>\n<li>Giao sai s\u1ea3n ph\u1ea9m, sai dung t\u00edch.<\/li>\n<li>S\u1ea3n ph\u1ea9m h\u01b0 h\u1ecfng, r\u00f2 r\u1ec9 do v\u1eadn chuy\u1ec3n.<\/li>\n<li>S\u1ea3n ph\u1ea9m l\u1ed7i ch\u1ea5t l\u01b0\u1ee3ng, c\u1eadn h\u1ea1n d\u01b0\u1edbi 6 th\u00e1ng khi kh\u00f4ng \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o tr\u01b0\u1edbc.<\/li>\n<\/ul>\n<h2>3. K\u00edch \u1ee9ng khi s\u1eed d\u1ee5ng<\/h2>\n<p>N\u1ebfu da k\u00edch \u1ee9ng (\u0111\u1ecf, ng\u1ee9a, r\u00e1t k\u00e9o d\u00e0i), h\u00e3y ng\u01b0ng d\u00f9ng v\u00e0 li\u00ean h\u1ec7 hotline \u0111\u1ec3 b\u00e1c s\u0129 t\u01b0 v\u1ea5n mi\u1ec5n ph\u00ed. S\u1ea3n ph\u1ea9m \u0111\u00e3 m\u1edf n\u1eafp do k\u00edch \u1ee9ng \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1ed5i sang s\u1ea3n ph\u1ea9m ph\u00f9 h\u1ee3p h\u01a1n m\u1ed9t l\u1ea7n, theo \u0111\u00e1nh gi\u00e1 c\u1ee7a b\u00e1c s\u0129.<\/p>\n<h2>4. Kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3<\/h2>\n<ul>\n<li>S\u1ea3n ph\u1ea9m qu\u00e0 t\u1eb7ng, h\u00e0ng d\u00f9ng th\u1eed.<\/li>\n<li>S\u1ea3n ph\u1ea9m \u0111\u00e3 qua s\u1eed d\u1ee5ng kh\u00f4ng do l\u1ed7i nh\u00e0 s\u1ea3n xu\u1ea5t.<\/li>\n<\/ul>\n<h2>5. Quy tr\u00ecnh<\/h2>\n<ol>\n<li>Li\u00ean h\u1ec7 hotline ho\u1eb7c trang Li\u00ean h\u1ec7, cung c\u1ea5p m\u00e3 \u0111\u01a1n v\u00e0 \u1ea3nh s\u1ea3n ph\u1ea9m.<\/li>\n<li>Nh\u1eadn x\u00e1c nh\u1eadn v\u00e0 h\u01b0\u1edbng d\u1eabn g\u1eedi tr\u1ea3 (mi\u1ec5n ph\u00ed n\u1ebfu l\u1ed7i t\u1eeb ph\u00eda ch\u00fang t\u00f4i).<\/li>\n<li>Ho\u00e0n ti\u1ec1n ho\u1eb7c \u0111\u1ed5i s\u1ea3n ph\u1ea9m trong 3\u20135 ng\u00e0y l\u00e0m vi\u1ec7c sau khi nh\u1eadn l\u1ea1i h\u00e0ng.<\/li>\n<\/ol>\n<p>D\u1ecbch v\u1ee5 \u0111i\u1ec1u tr\u1ecb kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3; xem quy \u0111\u1ecbnh ho\u00e0n ti\u1ec1n li\u1ec7u tr\u00ecnh trong Ch\u00ednh s\u00e1ch thanh to\u00e1n.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 m\u1ef9 ph\u1ea9m mua t\u1ea1i ph\u00f2ng kh\u00e1m v\u00e0 tr\u00ean website.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-193","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.marketingseotop.com\/da-lieu-ngoc-lan\/wp-json\/wp\/v2\/pages\/193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.marketingseotop.com\/da-lieu-ngoc-lan\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.marketingseotop.com\/da-lieu-ngoc-lan\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.marketingseotop.com\/da-lieu-ngoc-lan\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.marketingseotop.com\/da-lieu-ngoc-lan\/wp-json\/wp\/v2\/comments?post=193"}],"version-history":[{"count":0,"href":"https:\/\/demo.marketingseotop.com\/da-lieu-ngoc-lan\/wp-json\/wp\/v2\/pages\/193\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.marketingseotop.com\/da-lieu-ngoc-lan\/wp-json\/wp\/v2\/media?parent=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}